Privacy Policy – ANother IT | Managed IT Services

Effective Date: 2024-09-19

ANother Managed IT Services Ltd (“we”, “us”, or “our”) operates the website https://anotherit.co.uk (“the Site”). This privacy policy explains how we collect, use, and protect the personal data we obtain from visitors and customers using the Site.

We are committed to ensuring that your privacy is protected. Any personal information provided to us will only be used in accordance with this privacy policy and in line with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information:

Personal identification details: Name, email address, phone number.
Technical data: IP address, browser type and version, time zone settings, and other technology on the devices you use to access this Site.
Usage data: Information about how you use our website, services, and products.
Communication data: Your preferences for receiving marketing from us and your communication preferences.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and maintain our services, including customer support.
To manage your account and respond to your enquiries.
To improve our website, services, and user experience.
To send promotional materials about new products, services, or other information that may interest you (with your consent).
To comply with legal obligations or defend legal claims.

3. Legal Basis for Processing

Under GDPR, we rely on the following lawful grounds to process your personal data:

Performance of a contract: To fulfil any contracts we have with you.
Legitimate interests: For our business operations, provided these interests are not overridden by your rights.
Consent: Where you have given explicit consent for us to process your personal data (e.g., marketing emails).
Legal obligations: To comply with applicable laws.

4. How We Share Your Data

We will never sell or rent your personal data to third parties. We may share your data with:

Service providers: Trusted third-party providers who assist in running the website and delivering our services (e.g., hosting providers, email delivery services), who are obligated to keep your data secure.
Legal authorities: Where required by law, or to enforce our rights or respond to legal proceedings.

5. Data Security

We are committed to ensuring your information is secure. We have implemented appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements. We will securely delete your data when it is no longer required.

7. Your Rights

Under GDPR, you have the following rights:

Right to access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of any inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data where it is no longer necessary for us to hold it.
Right to restrict processing: You may request that we limit the processing of your personal data.
Right to data portability: You may request that your data be transferred to another organisation or directly to you.
Right to object: You may object to our processing of your data based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where you have provided consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@anotherit.co.uk.

8. Cookies

We use cookies to enhance your experience on our website. For more information about how we use cookies and how you can control them, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and you should review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. This policy was last updated on 2024-09-19.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

ANother Managed IT Services
Email: hello@anotherit.co.uk
Phone: 01252 715400
Address: 20 Wenlock Road, London, England, N1 7GU